Ethik

Ethik im User Centered Design

Früher war das Vorgehen nach User Centered Design in den meisten Fällen getrieben durch einen ethischen Anspruch. Heute hat sich die Situation aber leider verändert. Immer mehr Unternehmen setzen User Centered Design Methoden ein, um die Menschen, welche ihre Produkte oder Dienste nutzen, zu manipulieren. Diese Manipulation passiert manchmal bewusst (was in einigen Beispielen schmerzhaft offensichtlich ist) aber in vielen Situationen dürfte diese auch unbewusst passieren (durch ein nicht hinterfragen etc.). Durch die zentrale Stellung von Technologie in unserem Alltag gibt es aber noch ganz viele andere Bereiche, die ein Hinterfragen und ethisches Handeln verlangen.

Deshalb ist es wichtig, dass wir Ethik zu einem integralen und expliziten Bestandteil von User Centered Design machen.

Hier einige Quellen zum Thema:

Center for Humane Technology

https://humanetech.com

The Center for Humane Technology (CHT) is an independent nonprofit organization whose aim is to drive a comprehensive shift toward humane technology by changing the way technologists think about their work and how they build products.

Ressourcen: Podcast, Design Guide, Ledger of Harms, App Ratings etc.

Humane by Design (Jon Yablonski)

https://humanebydesign.com

A resource that provides guidance for designing ethically humane digital products through patterns focused on user well-being.

Ressourcen: Principles & Resources

Inclusive Design – Microsoft

https://www.microsoft.com/design/inclusive/

Inclusive Design is a methodology, born out of digital environments, that enables and draws on the full range of human diversity. Most importantly, this means including and learning from people with a range of perspectives.

Ressourcen: Toolkits, Booklets, Movies

calm tech (Mark Weiser, Rich Gold, John Seeley Brown)

https://calmtech.com

How many are notifications are necessary? How and when should they be displayed? To answer this, we can be inspired by the principles of calm technology.

Ressourcen: Principles of Calm Technology, Infos zum O’Reilly Buch «Designing Calm Technology» (Amber Case, 2016), Exercises, Papers

ethical.net

https://ethical.net

Not-for-profit project building a collaborative, online directory of ethical companies of all kinds.

Ressourcen: Magazine, Resources, Newsletter etc.

Ethics for Designers (Jet Gispen)

https://www.ethicsfordesigners.com

Template-based toolkit to incorporate ethics into the design process.

Ressourcen: Verschiedene Templates mit Methodenbeschreibung

Misusability (Per Axbom)

https://axbom.blog/misusability/

Navigating the ethical minefield of digital design

Ressourcen: Examples of misusability, Templates and exercises supporting ethical design, Infos zum Buch «Digital Compassion» (Kindle)

The Tarot Cards of Tech (Artefact)

http://tarotcardsoftech.artefactgroup.com

The Tarot Cards of Tech are a set of provocations designed to help creators more fully consider the impact of technology. For a new approach: Slow down and ask the right questions.

Ressourcen: Karten Generator mit Fragen zu verschiedenen Themen, Infos zu den Karten (hier Download möglich)

Anleitung zu Digital Ethics (Manuel Marquina)

https://voltandgestalt.com/aboutmanuel/

Anleitung: Technologie ≠ Neutral, Was ist meine Verantwortung?, Was ist Ethik?, Was kann ich konkret tun? Ethiks Toolkit: Jedes Set beinhaltet Fragen, um unbeabsichtigte Folgen vorherzusehen. Nehmt diese auch zum nächsten Brainstorming oder Meeting mit, um die Auswirkungen eurer Produkte besser zu verstehen.

Ressourcen: Anleitung zu Digital Ethics inkl. Ethics Toolkit

climateaction.tech (set of tech sector workers & employees)

https://climateaction.tech

A global community of tech professionals using our skills, expertise and platforms to support solutions to the climate crisis.

Ressourcen: Climate Action Resources for Tech Professionals

Designing Mindfulness (Mindfulness Everywhere)

https://www.designingmindfulness.com

Designing Mindfulness is a manifesto from Mindfulness Everywhere. It is a result of us asking the question - how can we build the ideas and practices of mindfulness into technology so that the attention and wellbeing of the people who use it is best supported?

Ressourcen: Principles, Framework, Examples

Dark Patterns (Harry Brignull)

https://www.darkpatterns.org

Dark Patterns are tricks used in websites and apps that make you do things that you didn't mean to, like buying or signing up for something. The purpose of this site is to spread awareness and to shame companies that use them.

Ressourcen: Types of Dark Pattern, Reading List

Society Centered Design (IF, technology studio)

https://societycentered.design

We want to move beyond human-centered design to society-centered design. We must design for the collective. We must design for society. To do this, we must be intentional about citizen empowerment, civic commons, public health, equity, and the planet.

Ressourcen: Principles

Designing Ethically

https://www.designethically.com

This framework lays down the theoretical and philosophical foundation and also provides a toolkit for you to implement the ideas presented here. It's form a team of designers, product managers, consultants, and engineers from various tech companies.

Ressourcen: Framework, Toolkit

The Ethical Design Handbook (Falbe, Frederiksen & Andersen)

https://ethicaldesignhandbook.com

A practical handbook on ethical design for digital products. With practical techniques to make honest interfaces work for digital products. Help your business grow sustainably — without dark patterns — and comply with GDPR and CCPA.

Ressourcen: Buch, Ethical Design Scorecards (Excel)

Wirkung Lernen (PHINEO gemeinnützige AG)

https://www.wirkung-lernen.de

Tagtäglich engagieren sich Menschen, um die Gesellschaft besser zu machen. All diese Menschen möchten mit ihrer Arbeit möglichst viel bewirken. Aber was genau ist eigentlich Wirkung? Wie lässt sie sich messen? Oder gar planen? All das zeigen wir Ihnen auf dieser Website. Schritt für Schritt.

Ressourcen: Checklisten, Vorlagen, «Kursbuch Wirkung» als PDF, Tests, Erklärfilme